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WorkTracer 5.5

WorkTracer 5.5 | 3.5 Mb

WorkTracer is an inexpensive ShiChuang based software package for small to medium sized repair shops. It is very simple to use; your staff will require no special training, just a basic understanding of ShiChuang. As well as streamlining the tracking and management of repairs, the program has a point of sales module which manages sales of merchandise.
Features of WorkTracer

Flexibility :
* Easy one-time setup procedure
* Choice of date format and currency symbol
* Up to three taxes on labor and sales
* Password protected functions (including all setup commands)
* Management of repair tickets
* Flexible labor rates
* Customer accounts
* Print & email invoices
* Set up your own text for contracts, invoices and receipts
* Option to print company logo on contracts, invoices and receipts
* All reports exportable in csv format (eg to Excel)
* Barcode compatible
* Receipt printer, cash drawer and pole display compatible
* Data file backup function
* POS for merchandise sales
* Printable manual (HTML document)
* Graphical work scheduler
* Export customers' mail merge file
* Flag for priority tickets
* Print barcoded ticket labels
* Attach photographs to equipment
* Accept merchandise orders
* Read customer data from TrackEasy rental software
* Print account statements
* Reminders for equipment recall
* Manage quotations
* Manage refunds
* SMS text messaging to customers
* Accept advance payments and part payments
* Manage warranties
* Reminders for tickets (eg waiting for parts, due on ... )
* Option to round change to nearest 5 cents (Canada) Editable field names
* Employee commissions
* Option to print invoices in Dutch or Norwegian
* Check status of work tickets online
* Annual service contracts
* Track referrals

* List customer details
* Customer's ticket history
* List stock details (highlights stock requiring reorder)
* Labor summary (by employee)
* Receipts (for specified period)
* Revenue (for specified period)
* Open tickets
* Merchandise sales and work history
* Tickets requiring account payment
* Tickets requiring collection
* Tickets with incomplete work
* Charges for tickets
* Summary report on tickets
* Summary report on sales
* Equipment history
* Stock reorders
* Account activity
* Stock locations
* Reminders
* Status of open tickets
* Status of stock orders
* Quotations
* Warranties currently in effect
* Employee utilization
* Deposits held

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