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Apple Certified Support Professional (ACSP) certification confirms the candidate's
understanding of OS X's core functionality as well as having the ability to configure key
services, perform basic troubleshooting, and support multiple users
with essential OS X capabilities. Candidates for this course may be in a role of help
desk professional, technical coordinator, or power user who supports OS X
users, manages networks, or provides technical support for the Mac.



ACSP 10.10 Overview 14:32
Getting Prepared 50:51
Installing Yosemite 38:14
OS Recovery 24:00
Initial Configuration 59:02
Managing User Accounts 1:05:51
Mulitple User Accounts 35:31
User Account Security 56:16
File Storage 1:05:00
File Encryption 51:46
File Permissions 1:19:09
File Permissions Part 2 39:27
Managing Files Part 1 50:34
Managing Files Part 2 1:05:46
File Archives and Images 27:08
Time Machine 51:18
Managing Applications 43:46
Applicaiton Data 44:06
Application Support 1:32:23
Network Configuration 1:42:22
Network Services 1:19:15
Peripheral Devices 1:37:29
System Troubleshooting 1:09:22


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