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The Art of Conflict Management: Achieving Solutions for Life, Work, and Beyond [Audiobook]

The Art of Conflict Management: Achieving Solutions for Life, Work, and Beyond [Audiobook] by Professor Michael Dues
English | July 8, 2013 | ASIN: B00DTO4OB0 | MP3 VBR V6 | 12 hrs 20 mins | + PDF Guidebook | 433 MB
Narrator: Michael Dues | Genre: Self-Improvement

In 24 lectures brimming with practical tips, tools, and techniques everyone can use to better manage conflict in his or her professional and personal lives, gain the essential skills of conflict management. As presented by Professor Dues, these lectures will show you how to effectively deal with conflicts of all kinds, using the "win-win" model that has dominated the field for the past six decades.

Youll gain effective techniques for handling conflicts in your workplace, other organizational settings, or your personal life, whether youre dealing with supervisors, coworkers, acquaintances, close friends, or family members. Youll learn the best ways to analyze conflicts and work through the steps toward resolving them, including clarifying goals, handling difficult emotions, and negotiating agreements. And youll grasp the fundamental tricks of the trade that experienced negotiators have long used to deal with even the most seemingly intractable moral and cultural conflicts.

While drawing on the latest groundbreaking research, Professor Dues has designed these lectures to be as practical as possible. Requiring no background in conflict management, negotiation, or psychology, they offer you not just knowledge, but strategies and tactics you can put to work in your own life right now. Best of all, youll be able to see those strategies and tactics in action through 70 professionally acted dramatizations that illustrate different conflict situations at home and in the workplace.

You dont have a choice about becoming involved in conflict. You do, however, have a choice about learning to manage it successfully by using the invaluable tools these lectures can give you.


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Tags: Conflict, Management, Achieving, Solutions, Beyond, Audiobook

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